Support Center
Our support team is available 24/7 to help you with your software keys.
Delivery & Activation
Your software key is delivered instantly via email
after payment confirmation. Check your inbox and
spam folder.
For Windows: Go to Settings → Update & Security →
Activation → Click “Change product key” → Enter
your key → Click Activate.
For Office: Open any Office app → File → Account →
Product Information → Click “Activate Product” →
Enter your key → Follow the prompts.
Contact our 24/7 support team immediately. We will
verify the issue and provide a replacement or full
refund within 24 hours.
Each key is valid for one device only. If you need
to activate multiple devices, please purchase the
corresponding number of keys. We offer bulk discounts
for 3+ keys.
Yes! We offer special discounts for bulk orders.
Contact us for enterprise pricing.
Yes, all our keys are 100% genuine Microsoft products.
We source them from authorized Microsoft partners and
resellers. Every key is verified before delivery.
Yes, absolutely! If Microsoft asks for a confirmation
ID during activation and you cannot retrieve it, simply
contact our 24/7 support team with:
1. Your order number
2. The key you are trying to activate
3. Screenshot of the activation screen (if possible)
We will generate and provide the confirmation ID for
you within minutes. This service is included free with
every purchase.
Refunds & Guarantee
We offer a 7-day money-back guarantee. If your key
does not work and our support team cannot fix it,
you will receive a full refund within 24-48 hours.
First, double-check you entered the key correctly
(no spaces, correct letters/numbers). If it still
doesn’t work, contact our 24/7 support with your
order number. We will provide a replacement or refund
immediately
Yes, if your key has any issue, we provide a free
replacement within minutes. No need to return anything
— just contact support with your order details.
Refunds are processed within 24-48 hours. The money
will appear in your original payment method (PayPal,
credit card, etc.) within 2-3 business days depending
on your bank.
– Email: [email protected]
– Live Chat: Available 24/7 on our website
– WhatsApp: Click the green icon in the corner
Average response time: under 1 hour.
If the key has not been delivered yet, yes — contact
us immediately. If already delivered, we cannot change
the product, but we can offer a refund so you can
reorder the correct item.
Yes! 100% money-back guarantee within 7 days. If you
are not satisfied for any reason, contact us for a
full refund — no questions asked.
